Wednesday, January 8, 2014

PATTS 2014 Coming in April!

It's been quite a while since we've issued an update to our popular group home management system.
PATTS was designed back in 2011 and, for the most part, has remained untouched for the last three
years, mostly because there was no reason to do any major updates. But I'm pleased to announce that we're hard at work on PATTS 2014 and should see a release sometimes in April or May.

PATTS, which stands for Paperwork, Analysis, and Trend Tracking System, is an application that enables group homes to easily manage their paperwork, spot developing behavioral trends before they get out of hand, and easily comply with state and federal laws regarding record keeping and privacy.

PATTS 2011 was a large and complex application that required a fairly heavy and costly IT infrastructure to run. This largely priced out smaller organizations who needed a solution like PATTS but simply couldn't afford it. We've addressed this issue by transforming the system from a 'heavy' application that had to be installed on laptops and tablets, to a completely web based one that runs in the browser on inexpensive tablet computers. 

PATTS features include:
  • Effective management, search, and cataloging of both administrative and shift paperwork
  • The ability to set individual behavioral thresholds to spot developing resident trends early
  • An overall view of what behavioral trends are developing among all residents and/or staff
  • The ability to easily look at historical data to make better decisions for the future
  • Full HIPAA compliance 
  • Hosted and on-premises solutions
Our goal is to revamp PATTS so that it meets the needs of even the smallest group homes. We're also partnering with one of the most respected technology vendors on the planet, Microsoft, to make sure both our hosted and on-premises solutions are robust, stable, and secure. We're excited about the future of PATTS and we're looking forward to seeing where that might lead.

More details to come soon. This was just my 'commercial' to get you ready for the new hottness.

Monday, January 6, 2014

Can Microsoft Continue to Meet Enterprise Needs?

Business Insider published an article today about Microsoft losing the City of Boston as a app cloud
client to Google.  While this is certainly not the only major customer Microsoft has lost to Google's
apps-in-the-cloud service, the city marks one of the largest moves away from Redmond's offering and into the arms of the Borg.

Surprisingly, the decision for the city to move to Google wasn't based on price in this instance since both Microsoft and Google charge pretty close to the same for their various offerings.  According to Bill Oates, CIO for Boston, the decision was based on the city's belief that Microsoft could no longer meet their fast paced, changing, needs for a secure cloud environment.

In other words: they don't trust Microsoft. And why should they?

Over the last few years, the company has played a dangerous game of trying to straddle both the enterprise and consumer software worlds.  Some of those gambles, like Office 365 have paid off, others, like Windows 8, have not and the failures have began to shake everyone's confidence.  Until Microsoft decides what it wants to be when it grows up, I suspect they will continue to lose customers to hard-core enterprise companies like Google who have a more unified and directed approach to their software and web offerings.

Wake up, Microsoft! You can't straddle both worlds for long. Jump into the enterprise hard and start to win back some customers. You're playing a deadly game and, right now, you're losing!